new to Bria...question on dialing long distance

[leawood]

I am new to using Bria. We have a Mitel 3300, which requires a prefix, plus 7-digit authorization code in order to make long distance calls . Is this something that Bria is capable of handling? And, if so, how do I go about configuring that? As an example, to make a long distance call, one would need to dial: 7, + 7-digit pin, then #. Then you would dial the 10-digit number (7, pin # 1-508-xxx-xxxx). can this be done using Bria. I tried unsuccessfully to get it to work.

thank you in advance for any information you can give me.

[Derek Jacobs]

Does the dialing require a pause between the access code and dialing the number?
Can you manually enter all of the digits and have the call complete?

[leawood]

Well, we dial the access code, and then the # sound, dial tone is returned, and then we dial the number.the # sign is the pause.
I've manually entered all the digits, but it looks like it's only dialing the 7, then the access code.

[Derek Jacobs]

Yes.. There is no pause command available from the dial URI.
It will not work without manual intervention.